We are Portico. We have been delivering Digital Experiences for over 15 years. We always work closely together with our customers to get the most out of a platform. It is not only about technology, it is also about understanding the business case, your long-term goals and your end users. We believe that starting small and expanding functionality after that is the best way to be succesful. Two years ago we became part of the Cronos group, a big technology umbrella in which many companies excell in their specialisation. This means that we can leverage this enormous pool of knowledge in your benefit.

There are a number of reasons why we can help you. The reasons can have a technical as well as a business origin. We will name a few so you can check whether we would fit.

Business:

  • Simplify communicating with stakeholders
  • Help employees in their day to day job by providing the right information at the right time
  • Empower the marketing staff to change communications with less IT involvement
  • Make sure the message and branding is consistent across all channels
  • Supporting people in a multilingual environment
  • Get the message to the right people in the right context at the right moment
  • Combine selling goods with inspirational content in a consumer website
  • Easily manage SEO
  • Use AI to boost sales

Technical:

  • Scale the infrastructure to the needs in a specific moment
  • Secure the data
  • Have a seamless login experience for customers and employees
  • Manage communications in an interconnected technology landscape
  • Run the platform in the cloud without the need to care about the complexity behind it
  • Make the investment ready for the future

We help you with these challenges by implementing software components that are best suited for your landscape and business. We bring our expertise and experience to make this implementation a success.

First actions: understand the need. Ask and find the deeper question behind the initial one. Ask more, talk with people who need to use the result. We can start with this phase and write down the conclusions. Iterate. When all of us are happy, we can start with the next phase.

Next we design a solution: UX, visual design,technical solution and support process. Create mockups and click models. Write a high level architecture. Validate! We select a suitable technical solution that fits with your existing IT landscape, serves your business case and make sure it is future proof.

From this point on we can give you a high level estimate on the initial implementation. We are flexible, it could be fixed price or if you need flexibility and agility we can establish an agile team to do it together. We advise to start small and then extend.

Implement and test. Establish the support process. Bring it into production. We can do that within three months of the start of the design depending on the complexity.

Then we measure, evaluate and extend. The platform is the frame where you can easily attach new or enhance existing functionality.

 

A Digital Experience Platform is a set of software components in which one can manage the output for all the digital channels a company utilizes. It reduces IT complexity acting as a secure abstraction layer between any presentation and any information (API’s). It serves as the head of your headless services (CMS, Commerce, CRM etc). It is extremely effective when utilizing multiple micro sites and/or when you are using commerce platforms.

All stakeholders can be served in a personalized, consistent and relevant combination of information sources.

It also provides its own API’s to the outside world to enable full integration. So it is easy to access content and configuration that is stored inside the DX platform.

Depending on the platform it can provide one or more of the following components. If it does not provide such a service, it should be able to consume an existing service that does the same.

  • Content management system (CMS)
  • Digital asset management system (DAM)
  • Page aggregation mechanism: configure what your page should contain
  • Personalization and targeting
  • Admin and business user interfaces
  • Search (with or without AI functionality)
  • Commerce functionality or store front
  • Integration plugins: enable easy integration with backend information sources
  • Single sign on plugins: enable easy integration with identity and access providers such as Azure AD, Okta, Ping or AWS IAM
  • User repository plugins and session management: enable easy and secure integration with an existing ldap or AD
  • Role based security
  • Predefined and easy to adapt user interface options
  • Scalability (possibility to run in a containerized environment)
  • Multilingual support
  • Workflow and business processes
  • Collaboration and knowledge management